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REFUND POLICY

A LEGAL DISCLAIMER

The information contained in this Refund Policy is for general guidance only and is not intended to constitute legal advice. While BAP makes every effort to ensure the accuracy and completeness of this policy, we make no guarantees, representations, or warranties, express or implied, about its reliability, suitability, or availability.

By using our website and making a purchase, you acknowledge and agree to this Refund Policy and the terms outlined herein. BAP reserves the right to update or amend this policy at any time without prior notice. Continued use of our services following any changes indicates your acceptance of those changes.

BAP shall not be held liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our products, services, or this policy, except as required by applicable law.

If you have questions or concerns about this policy or your eligibility for a refund, please contact us directly at [support@bap.com] before making a purchase.

REFUND POLICY- THE BASICS 

Effective Date: 10th April 2025

At BAP, we are committed to providing a high-quality experience in our acting coaching classes and theatre productions. Please read our refund policy carefully before registering or purchasing tickets.

1. Acting Coaching Classes

Refunds for acting coaching classes are subject to the following terms:

  • Cancellations made 7 days or more before the start of a course are eligible for a full refund.

  • Cancellations made within 7 days of the start date are eligible for a 50% refund.

  • No refunds will be given once the course has started, regardless of attendance.

  • If a class is canceled by BAP (e.g., due to low enrollment or unforeseen circumstances), a full refund will be issued.

2. Theatre Production Tickets

Refunds for theatre tickets are subject to the following:

  • All ticket sales are final.

  • No refunds or exchanges will be given unless a performance is canceled or rescheduled.

  • In the event of a cancellation or significant delay, ticket holders will be notified and offered the option of a refund or ticket transfer.

3. Requesting a Refund

To request a refund (where eligible), please contact [support@bap.com] with:

  • Your full name

  • Order or ticket number

  • The name of the class or production

  • Reason for the request

Refund requests will be processed within 5–10 business days of approval.

Legal Disclaimer

The contents of this Refund Policy are intended for informational purposes only and do not constitute legal or financial advice. While BAP makes every effort to ensure the accuracy of this policy, we reserve the right to update or modify it at any time without prior notice.

By registering for a class or purchasing a ticket, you agree to the terms outlined in this policy. BAP shall not be held responsible for any losses or inconvenience caused by the cancellation or rescheduling of events, except as expressly stated.

This policy is governed by the laws of England & Wales. If you have any questions about your eligibility for a refund, don't hesitate to get in touch with us before purchasing.

WHAT TO INCLUDE IN THE REFUND POLICY

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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